Last updated: August 31, 2026
Kramer Mechanical LLC respects your privacy. This policy explains how we collect, use, and protect information you provide when requesting HVAC services, communicating with us, or using our website.
We may collect your name, address, phone number, email address, service details, equipment information, appointment information, and other information you voluntarily provide.
We use your information to schedule and perform services, communicate with you, prepare estimates and invoices, process payments, maintain service records, and operate our business.
Payments may be processed through third-party payment providers such as Stripe. Kramer Mechanical does not store full payment card numbers on its own systems.
We may use third-party business services, including QuickBooks, to maintain accounting and transaction records.
We do not sell your personal information. Information may be shared with trusted service providers when reasonably necessary to operate our business, process payments, maintain records, or provide requested services.
If you choose to opt in to SMS communications, Kramer Mechanical may use your mobile phone number to send service-related messages such as appointment confirmations, scheduling updates, technician arrival notices, and other communications related to requested services.
SMS opt-in information and mobile phone numbers will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.
We may share information with service providers that help us deliver text messages or operate our communications systems, but only as reasonably necessary to provide those services on our behalf.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact Kramer Mechanical at kramermechanicalmn@gmail.com or 612-281-7603.
We use reasonable safeguards designed to protect customer information. No electronic system can guarantee absolute security.
Questions about this policy may be directed to Kramer Mechanical LLC through the contact information provided on our website.